HSC DUO Two-Factor Authentication

Why Do I Need Duo Two-factor Authentication?

Passwords are increasingly easy to compromise. They can often be stolen, guessed, or hacked — you might not even know someone is accessing your account. Two-factor authentication adds a second layer of security, keeping your account secure, even if your password is compromised. If you receive an authentication request from the Duo Mobile app and are not attempting to log in to an OUHSC system protected by two-factor authentication, deny the login request and contact the IT Service Desk immediately. Your account credentials have been compromised.

How does two-factor authentication work?

Once you've enrolled your OUHSC account in the Duo two-factor authentication system, you will log in to protected applications as usual with your OUHSC UserID and password. If you are off-campus (or on campus, for some services) you will be prompted to send a request for authentication to the smartphone or tablet you registered at duo.ouhsc.edu. Approve the login request on the Duo Mobile app, and you will be allowed to continue logging in.

What is considered off-campus?

Off-campus would include your home internet connection, public internet locations, connectivity via the OUHSC vpn.tulsa.ou.edu VPN service, or even cellular data connectivity regardless of physical location. Only dedicated OUHSC wired and wireless networks are considered to be on-campus for two-factor authentication.

What OUHSC applications are protected by two-factor authentication?

  • Employee self-service when accessed from off-campus
  • Student self-service when accessed from off-campus
  • Employee direct deposit
  • VPN access
  • Password Management Tool
  • Webmail 

What do I need to use Duo Mobile?

You can use a smartphone or tablet. Android devices must be on version 6.0 or higher, Apple devices must be on iOS 10.0 or higher.

What happens if I lose my device or get a new device?

If the device linked with Duo two-factor authentication is lost or stolen, or if you replace your old device, you'll need to contact the IT Service Desk at 918-660-3550 for assistance.


Article ID: 801
Tue 11/24/20 1:41 PM
Tue 11/24/20 1:42 PM