Cost
General support is included at no cost in lab spaces that are managed by Learning Spaces.
If printing is required, our WEPA print kiosks allow users to print using a pay-per-print service. Prices are $0.09 per black and white page and $0.35 per colored page. OU IT can work with academic departments to provide additional billing options.
|
Availability
General Support Coverage is available during the following times.
Fall/Spring Semesters:
- 7:30am – 9pm, Monday – Thursday
- 7:30am – 7pm, Friday
Summer/Winter Semesters (and some holiday breaks):
- 7:30am – 6pm, Monday – Thursday
- 7:30am – 5pm, Friday
Regarding software requests, software that is required for the beginning of the semester must be made available to the IT Learning Spaces team no later than one month (20 business days) prior to the first day of classes for the semester in question.
Any changes to operating system configuration or installation of software packages will occur no later than 4 weeks (20 business days) from receipt of accurate, up-to-date licensing information and necessary software installation files and/or media.
|