Modify Phone Service [Tulsa]

phone avaya J179 ACD voicemail call-forwarding

Need to move a phone? Please request the Move IT Equipment service instead.

The Modify a Phone service allows departments to activate/deactivate a telephone as well as enable/disable telephone features.

*A valid approver and CFS (if applicable) must be provided before submitting this request.

Cost

OU-Tulsa IT provides this service at no cost. However, if an ACD agent login is needed, the requesting department will be billed $2.50 per month.

Availability

This service is available to all faculty and staff located on the Tulsa campus.

Features

Place a phone in/out of service (Activate/Deactivate)
Enable/Disable voicemail
Enable/Disable call forwarding
Enable/Disable ACD (Automatic Call Distributor)
Assign a new user
Change the display name

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