TeamDynamix Ticketing

Over the last year, OU IT has worked to consolidate independent campus IT support and ticketing tools into a single system-wide too, TeamDynamix. Utilizing this tool has enabled faster resolutions, streamlined service delivery, improved self help resources, and a single portal to request IT related Services.

 

Cost

There is no cost associated with this Service.

Availability

This Service is available to all members of the OU community.

Features

  • Search for answers on our knowledge base containing public self-help articles
  • Browse our Service Request forms for automated routing and faster processing
  • Sign in to the Customer Portal to view and comment on your open IT Tickets
  • Submit help tickets through the General IT Support button

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Details

Service ID: 247
Created
Sat 6/12/21 2:25 PM
Modified
Sat 6/12/21 2:48 PM