Overview
The Virtual Desktop service provides users and departments with secure, flexible access to a full desktop environment from nearly any device. Desktops run in OU’s private cloud and can be accessed from almost any location with an Internet connection. Standard or customized software configurations are available to meet individual and departmental needs. This service reduces hardware costs, enhances security, and increases operational flexibility.
Key Benefits
- Remote Access: Access your desktop from any Internet‑connected device.
- Flexible Resources: Customize CPU, memory, and storage to fit requirements.
- Cost Efficiency: Reduce reliance on physical hardware.
- Security & Compliance: Hosted in secure OU data centers and aligned with IT policies.
Types of Virtual Desktops
Pooled (Non‑Persistent) Desktops
- Ideal for labs and shared environments.
- A new desktop instance is provided at each log in.
- Environments may retain or reset user settings and files based on configuration.
- Please request a consultation to have a new desktop pool created.
- Important: Always save files to cloud storage when using reset‑enabled desktops.
Persistent Desktops
- Suitable for users requiring custom software or long term personalization.
- Files, settings, and customizations remain intact across sessions.
- Managed by the Endpoint Management Team, with access to Software Center for application installation.
Requirements
- A designated administrator to manage access for the departmental desktop pool.
- Verification that all installed software is properly licensed.
- Compliance with OU IT security and privacy policies.
- Valid CFS codes for subscription setup.
Base Configuration
- Windows 11 (current IT-approved version)
- 4 vCPU core’s
- 8 GB memory
- 128 GB storage
Billing
- Pooled Desktops: Monthly billing per unique active user.
- Persistent Desktops: Monthly billing per desktop.
Support
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