Modify Phone Service

The Modify a Phone service allows departments to activate/deactivate a telephone as well as enable/disable telephone features.

*A valid approver and CFS (if applicable) must be provided before submitting this request.


OU-Tulsa IT provides this service at no cost. However, if an ACD agent login is needed, the requesting department will be billed $2.50 per month.


This service is available to all faculty and staff located on the Tulsa campus.


  • Place a phone in/out of service (Activate/Deactivate)
  • Enable/Disable voicemail
  • Enable/Disable call forwarding
  • Enable/Disable ACD (Automatic Call Distributor)
  • Assign a new user
  • Change the display name

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Norman Oklahoma City Tulsa
Request Service


Service ID: 118
Mon 6/29/20 1:08 PM
Wed 10/18/23 10:19 AM