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What does Canvas support?
Not all Canvas-related issues are handled by OU IT. For some issues, you will need to contact Canvas directly for support. Please contact Canvas if you need assistance with the following:
- Adding/changing quizzes
- Copying course content.
- Copying course content from an old course.
- Grade issues
- Discussion boards usage
- Creating news items
- Dropbox usage (within Canvas)
- Managing files and folders in their course
- Questions regarding non-standard courses.
How do I contact Canvas?
- The Help option on the Global Navigation bar in Canvas (where Account, Dashboard, Courses, etc. are located)
- The Canvas support line is an option in OU IT’s 325-HELP call tree
Additional resources
- Canvas guides can be found here.