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RightFax Training (V. 1.2)

Getting started

To open RightFax, look for this icon on your desktop: RightFax desktop icon or access through the URL below
https://efax.ou.edu/rightfax/

RightFax FaxUtil Web is the program with which you manage your faxes. You might also have access to other users' faxes if you have delegate permission.

RightFax application screen

When attempting to access the Rightfax web application if you experience an issue with the auto login you may need to sign in using your university credentials as pictured below.

RightFax sign in screen

Username and password screen

When you open the program, your fax mailbox appears.

The left pane shows the available folders that contain faxes. The right pane shows the list of faxes within the selected folder.

Flags show the action taken on each fax, and status indicators show the current status of the fax.

Fax flags

	Fax was received.
	Fax was sent.
	Fax was printed.
	Fax was converted to text using optical character recognition (OCR).
	Fax was converted to PDF.
	Sent fax was forwarded to another RightFax user.
	Received fax was forwarded from another RightFax user.
	Certified Delivery message.
	Fax was sent to an SMS number.
	Fax was sent to an email address.
	Fax was received via email.
	Fax was viewed.

Status indicators

	Fax is being processed for transmission.
	Fax has been transmitted.
	Fax has not been transmitted due to an error. It will be retried.
	Fax has not been transmitted due to an error. It will not be retried.

Sending faxes

Sending a new fax

To send a new fax

1. Click New Fax. The New Fax page opens.

New Fax button

2. Enter the information for sending the fax.

Fax information fields screen

3. Click Send.

To send a new fax from the phonebook

1. In your fax mailbox, click Phonebook. The Phonebook page opens.

Phonebook button

2. Select one or more recipients in the list.

Phonebook recipients

3. On the New menu, click Fax to Selected. The New Fax page opens, and the recipients appear in the list on the Recipients tab.

Fax to selected option

4. Complete information for the coversheet and click Send.

Coversheet fields

Incoming Faxes

To preview the fax

In the fax list, click the fax. The fax appears in the preview pane.

To turn the preview pane on or off

1. Click Workspace.

2. In the Workspace dialog box, under Preview Pane, select the Show preview pane check box.

To view the fax

· In the fax list, select one or more faxes. On the View menu, click Image. The Viewer page opens.

· To rotate the page, on the Page menu, click Rotate, and then click Clockwise, Counterclockwise, Flip, All Pages Clockwise, All Pages Counterclockwise, or Flip All Pages.

· To view thumbnail images of each page of the fax, on the Page menu, click Show/Hide Thumbnails.

· To view a different page of the fax, on the Page menu, click Previous, Next, First, or Last. Click Go to Page to specify the page number.

· To move to the next fax or the previous fax, click Next Fax or Previous Fax.

The viewing tools

Button	Description
	Show or hide thumbnails.
	Rotate the page left.
	Rotate the page right.
	Pan the page.
	Zoom out.
	Zoom in.
	Fit the page to the height of the viewer.
	Fit the page to the width of the viewer.