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Alumni Email Setup
- Log in to your alumni account through outlook.office.com. To log in, you’ll enter the email address and temporary password provided to you when you requested your alumni email address.
![Sign in prompt Sign in prompt](https://itsupport.ou.edu/TDPortal/Images/Viewer?fileName=5a6bc7ca-6490-4197-a5ba-aeb9de131cad.png)
- The first time you log in, you will be prompted to set a new password and provide at least one authentication method.
- Enter your temporary password and confirm a new one.
![Enter new password prompt Enter new password prompt](https://itsupport.ou.edu/TDPortal/Images/Viewer?fileName=a5820f81-f9dc-4f56-a2f9-f577c182a8f1.png)
- Once you click “Sign in”, you will see the following prompt:
![More information required prompt More information required prompt](https://itsupport.ou.edu/TDPortal/Images/Viewer?fileName=a37d7cf7-f9a0-4853-9280-5340782eb381.png)
- Click “Next” to continue.
- You will need to set an Authentication Phone or Email in order to complete the set-up process for your alumni email account. Please choose a method that you expect to have access to for the foreseeable future, as the number/email you select is what will be used to reset your password if you forget it.
![Additional authentication required prompt Additional authentication required prompt](https://itsupport.ou.edu/TDPortal/Images/Viewer?fileName=792d36e8-fd9a-4e3d-b06e-a6136cc689ef.png)
- To set an Authentication Phone or Email, click the appropriate “Set it up now” link.
- To set an Authentication Phone, choose your country or region, enter your phone number, and click “Text Me” or “Call Me”.
![Enter authentication phone prompt Enter authentication phone prompt](https://itsupport.ou.edu/TDPortal/Images/Viewer?fileName=67e839b2-ed64-41f2-92de-52a5e5b2d89d.png)
- If you choose the phone call, an automated message will play when you answer the phone and ask you to press a key on the phone to finish.
- If you choose the text, a six-digit code will be sent to your phone. Enter it to verify.
![Enter authentication phone number prompt Enter authentication phone number prompt](https://itsupport.ou.edu/TDPortal/Images/Viewer?fileName=eaec49b6-d95f-47ad-95d6-de48fb7aaef7.png)
- To set up an Authentication Email, enter a valid email address to which you have access. Click email me. We do not recommend using you current @ou.edu address (if you have one); you should use another email account to which you expect to have uninterrupted access.
![Enter authentication email prompt](https://itsupport.ou.edu/TDPortal/Images/Viewer?fileName=76e568b7-5e4e-4a33-b5ff-7076fc180b7f.png)
- Locate the email from Microsoft and then enter the six-digit code provided within it. Click “Verify”.
![Verify email address prompt Verify email address prompt](https://itsupport.ou.edu/TDPortal/Images/Viewer?fileName=293337d4-2254-45f1-850e-bc9092368461.png)
- Only one authentication method is required, but OU IT recommends configuring both options.
- Once you have set up your Authentication Phone and/or Authentication Email, click “Finish” to log in to your account.
![Authentication success prompt Authentication success prompt](https://itsupport.ou.edu/TDPortal/Images/Viewer?fileName=762c9dbf-1f64-4b90-b260-48ecd99a73fb.png)
Updating Authentication Phone or Email
- Log into Outlook.com using your alumni email address.
- Open the Account Manager. This should be the icon in the top right of Outlook, with your initials or a profile picture.
- Click "View Account" from the dropdown.
- Find the box that says "Security Info", and select "Update Info".
- You may add new authentication options by clicking "+ Add Method", deleting existing options by choosing "Delete", or modifying the existing options.