Switch GlobalProtect on macOS from OUVPN to Connect2

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*This document shows how to modify the connections in the GlobalProtect client to change the connection from ouvpn.ou.edu to connect2.ouhsc.edu for HSC users.*

1. Click on the GlobalProtect icon in the Menu bar, it looks like a globe.

The GlobalProtect icon located in the upper right hand corner in the Menu bar.

2. If GlobalProtect is disabled you will need to click on Enable, otherwise the setting menu will not be accessible.

The disabled GlobalProtect client.

3. Click on Cancel under the Sign In button.

The GlobalProtect Sign In prompt.

4. Click on the three lines in the upper right hand corner of the GlobalProtect window to access the menu.

The disconnected GlobalProtect client.

5. Click on Settings.

The GlobalProtect options menu.

6. Click on the + symbol at the bottom left of the Setings page.

The GlobalProtect portals list.

7. Type in connect2.ouhsc.edu in the Portal Address text box then click on Save.

Entering a portal address.

8. You should now see connect2.ouhsc.edu listed in the Portals window. If the status section says Connected for ouvpu.ou.edu then click on Sign Out and verify that you want to sign out. Then close the window using the Red button in the upper left corner.

The GlobalProtect portals list.

9. Click on the Globe in the menu bar if the GlobalProtect client isn't open. Click on the pull down menu for the Portal section.

The disconnected GlobalProtect client.

10. Choose connect2.ouhsc.edu from the Portal selection. Click on Connect.

Preparing to connect with GlobalProtect.

11. Enter your HSC AD username and password. You do not need to put OUHSC\ in front of your username. Click on Sign In.

The GlobalProtect Sign In prompt.

12. The client should attempt to authenticate. Accepting the secondary PingID authentication prompt is required to use this VPN. Acknowledge the PingID prompt to complete authentication.

Selecting a portal with GlobalProtect.

13. The system should now be connected to connect2.ouhsc.edu.

Connecting with GlobalProtect.

14. Click on the three lines in the upper right hand corner of the GlobalConnect window. Click on Settings.

The GlobalProtect options menu.

15. Click on ouvpn.ou.edu in the Portal window. Click on the - symbol in the lower left hand corner of the window.

The GlobalProtect portals list.

16. Click on Delete to verify the deletion of the ouvpn.ou.edu Portal connection.

Deleting a portal from the portals list.

17. Only connect2.ouhsc.edu should be in the Portals window. Click on the red button in the upper left hand corner to close the window.

The GlobalProtect portals list.

18. The GlobalProtect client should now be configured to connect to connect2.ouhsc.edu for access to HSC resources.

Details

Details

Article ID: 2294
Created
Thu 5/6/21 11:27 AM
Modified
Thu 11/3/22 1:59 PM