Account Management - Unlock Account

How to Unlock Your Account

This article will show you, step-by-step, how to unlock your HSC account.

1. Go to ouhsc.edu/password; click "Login". 
2. Click "Unlock Account" 
3. Supply your username; click "Continue". 
   • If you have not enrolled in Ping ID, you'll be directed to either login into the site (if you remember the password) or contacting the Service Desk. 
   • If you have enrolled in Ping ID, choose your method for authentication 
4. After you've authenticated, click "Unlock Account". 
5. You'll get a green box stating, "Your account has been unlocked successfully." 
6. Click "Back to home" link. 
7. You'll return to the sign in page.