OU Create Support

 

 

What’s happening?

The OU Create service is being discontinued. The University’s contract with Reclaim Hosting (the OU Create platform provider) ends on December 31, 2025. A Transition Plan with three options was provided and is attached to this article as a PDF. It covers backups, migrations, and alternatives.

  1. OPTION 1 - Transition to New Hosting Provider Using University Funds
  2. OPTION 2 - Transition to New Hosting Provider Using Personal Funds
  3. OPTION 3 - Download and Archive Your Site

Transition OPTION 1 is available for those OU Create accounts that are officially sponsored websites by an OU department or affiliated unit, e.g., academic, course support, grant, research,  etc. If your OU Create account is for personal purposes, refer to OPTION 2 as you may still transfer or export your site, but you will need to purchase new hosting with personal funds. If you are unsure the direction you would like to go, please refer to OPTION 3 to save an archive of your site for future use.

 

Support

If you have questions about your specific OU Create use case, please email create@ou.edu with details. We will be happy to assist you. Please include: your OU Create domain, site type (e.g., WordPress), desired destination, and any error messages/screenshots.

 

What happens if I do nothing?

After December 31, 2025, your OU Create site will no longer be available. Recovery options are limited.

 

Next steps

  1. Read the attached Transition Plan.
  2. Choose a path (migrate to Reclaim Hosting, another provider, static archive, or retire).
  3. Begin your backup/migration and contact us early if you need assistance.