Windows: Adding Additional Mailboxes in Outlook

This article will show you how to add an additional mailbox in Outlook. Permissions will need to be granted to the individual for the specified mailbox in advance by the IT Service Desk.

  • In Outlook, go to File > Account Settings > Account Settings...
  • Click Change... Email accounts in Account Settings window
  • Click the More Settings... button. Change Email Account page
  • Click the Advanced tab. Mail account with Advanced tab
  • Under Mailboxes, click the Add... button. Mail account with Advanced tab opened
  • Enter the name of the mailbox and click the OK button. Add Mailbox windows pop up
  • Now, click the Apply and OK buttons. Settings with Apply button listed
  • Click the Next > button. Change Email Account page
  • Click the Finish button. Congratulation page with Finish button listed
  • You should now see the additional mailbox under All Folders  in your Outlook client.
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