Set Up Microsoft 365 in Mail client for Mac

If you are setting up your device or if you have recently changed your password, you may configure your device using the settings below.

The steps below describe how to set up your email account using Mac Mail on OS X 10.9 and above.

Adding your Microsoft 365 Mail Account

  1. Open Mac Mail. If you have not opened Mail before, you will see a Wizard to walk you through this process. If you receive the Wizard, skip to step 3.
  2. If you already use Mail, you will need to add your new account. From the Mail menu, select Preferences, then the Accounts tab. Near the bottom, left hand side of the window, click the (+) sign button.
  3. On the “choose a mail account to add” page, select Exchange and then click Continue.
  4. Enter your account information, including your OU/OUHSC e-mail address and OU password. Now click Continue.
  5. You will need to authenticate with PingID to continue. If you have not set up PingID, please see this article.
  6. The program will now search the server for your settings. If this process works, it should display “” for your server address.
  7. Now click Continue. You may receive a prompt to selects the apps to use with your account. After making your selection, click Done.
  8. Your mail will download a local copy of your messages to your Mail client. Depending upon the size of your mailbox, this process may take some length of time before it fully completes.


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Article ID: 194
Sun 9/6/20 1:48 PM
Tue 6/6/23 10:26 AM