Using the Report Message add-in for Outlook

The Report Message add-in for Outlook enables people to easily report misclassified email, whether safe or malicious, to Microsoft and its affiliates for analysis. Microsoft uses these submissions to improve the effectiveness of email protection technologies.

Messages that your Office 365 email account marks as junk are automatically moved to your Junk Email folder. However, spammers and phishing attempts are continually evolving. If you receive a junk email in your inbox, you can use the Report Message add-in to send the message to Microsoft to help us improve our spam filters. If you find an email in your Junk Email folder that’s not spam, you can use the Report Message add-in to mark it as a legitimate email, move the message to your Inbox, and report the false positive to help Microsoft improve our spam filters.

REPORT A MESSAGE

If you choose the Report Message button on the ribbon, you’ll see several different options.

  • Junk
  • Phishing
  • Not Junk
  • Options
  • Help

If you choose Junk, Phishing, or Not Junk, you’ll have the option to send a copy of the message to Microsoft, along with your classification of the message. This is optional. To turn off the option to send a copy of the message to Microsoft, choose Options and then follow the steps listed under Report Message add-in options below.

Example: Report Message add-in button in Outlook Desktop

Example: Report Message add-in button in Outlook Web App

REPORT MESSAGE ADD-IN OPTIONS

Choosing Options from the Report Message button allows you to choose whether messages are automatically sent to Microsoft when they’re reported as junk or phishing attempts.

Change your Report Message options

  1. Choose Options from the Report Message button on the Ribbon.
  2. Select one of the following options:
    • Always send a copy of the message to Microsoft
    • Never send a copy of the message to Microsoft
    • Ask before sending a copy of the message to Microsoft
  3. Once you’ve made your selection, choose Save. You’ll see the following message in the InfoBar in the message header confirming your changes were saved successfully.

 

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Article ID: 182
Created
Sun 9/6/20 1:12 PM
Modified
Wed 9/9/20 1:18 PM