Avaya Aura – I’m not hearing my Extended Absence Greeting

If you will be out of the office for an extended period of time, you may record a separate Extended Absence Greeting in addition to your normal Personal Greeting.

  1. After logging in to the Aura voicemail at 5-1111, please follow these menu options to record your greeting:
    • For Personal Greeting, select 4, 3,1
    • For Extended Absence Greeting, select 4, 3, 2
  2. After you set your Extended Absence Greeting, open a web browser and go to https://vmail.ou.edu and log in with your mailbox number (ex. 325-1234 is 51234) and your voicemail password.
  3. Next click on the Greetings tab.
  4. If you have recorded your Extended Absence Greeting, it should show as available. Make sure the Active check box is selected. You may also now set the date range for which it will run.
  5. Click Save when finished.

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Article ID: 114
Thu 9/3/20 2:20 PM
Tue 5/4/21 2:07 PM