Secure email

How to Retrieve Secure Email

Follow these steps if you've received a secure, encrypted email.

• If you've received an email from securemail@ouhsc.edu, the body of the email will contain instructions for viewing the secure message. 
• Open the attachment SecureMessageAlt.html.
• Click the Click to read message button. 
• If this is the first time you've received an encrypted email from OUHSC, you'll be prompted to go through an enrollment process.
  • Enter first name
  • Enter last name
  • Enter a password (password must have at least one number, one special character; must not have all or part of the account name; password expires in 90 days; system remembers last six passwords)
  • Retype the password to confirm it
  • Select a password reset security question
  • Enter the answer
  • Click the Continue button 
• After finishing the enrollment process, you'll be able to view the email. 
• When viewing the email, you'll be able to Reply or Reply All, if needed. However, you won't be able to forward the email.
• When finished reading or replying to the email, click the Logout button in the upper right corner. 
• If you forget the password, click the Forgot Password button. 
• Answer your security question, click the Continue button. 
• You'll now be able to change the password, click the Continue button. 
• Once the password has been changed successfully, you'll be shown the secure email.
• When finished reading or replying to the secure email, click the Logout button in the upper right corner.